Enrich - Malaysia Airlines

Enrich is Malaysia Airlines’ official rewards program that members can join to accrue points which can be used to redeem award flights, cabin upgrades, hotel bookings, and car rentals. This program is over 15 years old and has thousands of members who enjoy its many perks and benefits. There are a number of Elite status levels that basis members can work their way up to after earning enough points. You will find that each of these advanced statuses come with their own set of benefits for members to enjoy.

Members of the Enrich rewards program earn miles depending on the route and fare flown. International economy fares earn between 30 to 1245 percent of the mileage flown, which is considerably more than some of the other airline rewards programs out there. Members are also able to earn miles on nine partner airlines, over 50 different hotel brands, credit card partners, car rental companies, and other partners such as mobile phone, travel, shopping, spas, and more. Those who are interested in joining the Enrich reward program will want to take the time to learn as much as possible about what it has to offer before making a final decision.
  • Pros
  • Free stopovers
  • Companion awards ❶
  • Miles redeemption for lounge ❷
  • Bonus for joining (1,000 miles)
  • Good rates on short haul flights
  • Cash and miles option available
  • Good number of partner airlines
  • Cons
  • One way is not available ❸
  • Only one 1 : 1 transfer partner
  • No U.S. based customer service ❹
  • Partners cannot be booked online
  • Expensive rates for long haul flights
  • Most airlines impose fuel surcharge
  • Fees & Charges
  • Change award fee
  • Expiration: Miles expire 36 months since last activity.
  • For some programs, an activity is any accrual of miles, crediting a flight, transfering or purchasing miles. For others, spending activities such as redeeming or donating points counts as an activity.
  • ❶ Discounted companion awards for business and first class
  • ❷ Miles can be redeemed for lounge access and extra luggage
  • ❸ One way is not available on multicarier flights (2 or more carriers combined)
  • ❹ Enrich doesn’t have a U.S. based customer service number. The general numbers that handle all inquiries, including award bookings: +60 (3) 7843-3000. Booking agents are polite but in some cases you can expect long wait time.

Transfer Partners

Citi points
1 : 1
2 days
IHG points
6.67 : 1
42 days
Hilton points
10 : 1
4 days
The ratio is the number of flexible reward points it would take to transfer to Enrich.
Transfer time is what is reported by the transfer programs, supplemented by our own research. However, actual time to transfer is often highly variable.

Airlines and Fuel Surcharge

This table will show you the partner airlines can be booked online and those which impose fuel surcharge.

Malaysia Airlines Malaysia Airlines
airberlin airberlin
American Airlines American Airlines
British Airways British Airways
Cathay Pacific Cathay Pacific
Emirates Emirates
No alliance
Finnair Finnair
Iberia Iberia
Japan Airlines Japan Airlines
LATAM Brasil LATAM Brasil
Qantas Qantas
Qatar Airways Qatar Airways
Royal Jordanian Royal Jordanian
S7 Airlines S7 Airlines
SriLankan Airlines SriLankan Airlines

Program Review

Malaysia Airlines Berhad (MAB), formerly known as Malaysian Airline System Berhad, is a major airline operating flights from Kuala Lumpur International Airport and from secondary hubs in Kola Kinablu and Kuching to destinations throughout Asia, Oceania, and Europe. Malaysia Airlines is the official flag carrier of Malaysia and a member of the oneworld airline alliance. This company’s headquarters are located at Kuala Lumpur International Airport.

In August of 2014, the Malaysian government’s sovereign wealth fund announced its intention to purchase the remaining ownership from minority shareholders and de-list the airline from Malaysia’s stock exchange, thereby renationalizing the airline. Malaysia Airlines owns two different subsidiary airlines, including Firefly and MASwings. Firefly operates schedules flights from its two home bases Penang International Airport and Subang International Airport.

Enrich Program

The Enrich program from Malaysia airlines is certainly worth looking into for those who fly with this airline or their partners because of the many benefits it has to offer. You will find that this rewards program provides its members with the ability to earn points/miles simply by flying with Malaysia Airlines and their partners. You will be able to redeem the points you accrue for a number of things, such as award flights and cabin upgrades. This program can be very beneficial for its members as a whole.

Earning Enrich Points

Members can earn Enrich Miles when they fly with Malaysia Airlines, any of the oneworld member airlines, or with partner airlines. You can also earn points when using co-branded cards, booking in partner hotels, and availing of services from other partners.

Paid Flights: Whenever you fly on Malaysia Airlines, be sure to include your membership number to earn mileage credit. After your flight, go to your Enrich account and double-check if your points have been credited. Check the guidelines for earning miles with Malaysia Airlines from this link.
Partner Flights: Malaysia Airlines is part of one world, which allows flyers the ability to earn miles for flights flown with alliance airlines. The number of miles you earn from each partner varies, so it’s best to refer to Malaysia Airlines’ site to understand the amount of mileage you can earn from your upcoming flight. Aside from oneworld member airlines, Malaysia Airlines also has existing partnerships with Air France, Alitalia, Jet Airways, KLM, MASwings, Virgin Atlantic, and Etihad Airways. To earn miles on a oneworld member airline or a partner flight, choose Enrich Malaysia Airlines as your rewards program, and input your member number. Check your account post-flight to ensure the mileage credits were properly posted to your account.
Credit Card Spending: Depending on your country of residence, Malaysia Airlines has co-branded credit cards and transfer programs available to earn additional miles. For US citizens, Malaysia Airlines is a transfer partner with Citi ThankYou Rewards, which has a few credit card offerings to choose from. Refer to the section below for the latest offers.
Travel Partners: Stay at partner hotels such as Hilton or IHG, and take advantage of services such as renting a car at Avis or Hertz to earn more Enrich Miles. Check this page for other travel partners in the insurance, travel, and health industries.
Promotions: Malaysia Airlines occasionally offers promotions that provide members the ability to earn additional Enrich Miles. For the latest list of promotions, refer to the Malaysian Airlines' News and Offers page.

Redeeming Mileage Points

There are a lot of different things that you can use your Enrich points for, including:
Free Flights: Redeem your Enrich miles for free flights on Malaysia Airlines, by logging into your Enrich account, selecting you flights/dates, and pay for the applicable airport taxes and surcharges. Refer to this page to determine the number of miles needed to redeem a flight.  If you're short on miles, then consider booking through their Cash+Miles offerings.
Upgrades: Enrich Miles can be converted to class upgrades. Refer to this link for miles conversion to one-way upgrade. Other non-flight redemption include in-flight shopping and excess baggage payment. Refer to this link for details.
Partner Awards: Malaysia Airlines is a member of oneworld, which allows travelers to redeem Enrich Miles for award flights on partner airlines, subject to availability. Refer to Malaysia Airlines’ published partner award chart, as well as the one world strategy guide for further advice on how to search availability and book awards for each member airline. The non-alliance airline partners also follow the same chart for award redemption, and can be booked by calling the Malaysia Airlines reservation desk.

Routing Rules

One of the great things about Malaysia Airlines’ Enrich program is that you are allowed up to 5 stopovers in an award ticket from the U.S. to India. It is important to check the official airline website to make sure of the specific routing rules for the flight(s) that you have booked, as they depend on the route.

Benefits of Malaysia Airlines’ Enrich Program

You will find that there are lots of different benefits to joining the Enrich program, including one-way redemptions in most instances. There are also free stopovers and the miles you earn can be redeemed for lounge access and extra luggage. There are some excellent redemption rates, especially for short flights. The fees and fuel charges are fairly low, which should help you to save some money.

Elite Levels

Enrich has 4 membership levels: Blue, Silver, Gold, and Platinum. Blue is the basic membership level.
Silver: Accrue 25,000 Elite Miles or 30 Elite Sectors in one calendar year to qualify. Silver membership benefits include telephone check-in, priority reservation waitlist, priority check-in, 5kg extra baggage allowance, priority boarding, and a 25% Elite Tier Bonus on your base miles. Silver tier qualifies for oneworld Ruby membership.
Gold: Accrue 50,000 Elite Miles or 50 Elite Sectors in one calendar year to qualify. Gold membership privileges include silver benefits, priority baggage handling, Golden Lounge Access, 50% extra baggage allowance, and a 25% Elite Tier Bonus on your base miles. Gold tier qualifies for oneworld Sapphire membership.
Platinum: Accrue 100,000 Elite Miles or 130 Elite Sectors in one calendar year to qualify. Platinum membership benefits include Gold privileges, Enrich Platinum Membership for Your Spouse, Meet & Greet Service, Platinum Lounge Access, no miles expiration date, 100% extra baggage allowance, and a 30% Elite Tier Bonus on your base miles. Platinum tier qualifies for oneworld Emerald membership.

Booking Fees/Charges

There are some bookies fees you may encounter when flying with Malaysia Airlines, such as the $26 fee for changing flights, and $26 for refunds per person.

Redeem on Upgrades

Enrich members are able to redeem the points they accrue for cabin upgrades. The certain number of miles required for upgrades depends on your flown distance. Thus, the needed number of miles always remain the same without taking into consideration which letter your fare corresponds to.