Fortune Wings - Hainan Airlines
When the points reach the required standard, you can use the points in your account to redeem various sorts of rewards for you, your family and friends, including airline tickets and seat upgrades, etc. When you are upgraded to become a Fortune Wings Club elite member, you will enjoy a series of services and discounts we have designed especially for you, including first or business class counter check-in, entry to special first and business class lounges free of charge, first or business class treatment when the flight is experiencing abnormal circumstances, extra points rewards, and free extra baggage allowance.
- Pros
- Miles redemption for lounge ❺
- Cash and miles option available
- Cons
- Only one 1 : 1 transfer partner
- Booking partners restriction ❷
- Low number of partner airlines ❶
- Partners cannot be booked online
- Fees & Charges
- Change award fee ❸RMB 100
- Cancellation fee ❹RMB 0
- Expiration: Points expire 24 months since last activity.
- For some programs, an activity is any accrual of miles, crediting a flight, transfering or purchasing miles. For others, spending activities such as redeeming or donating points counts as an activity.
- ❶ Number of partner airlines is too limited. Most partner airlines mainly operate intra China destinations, excluding airberlin, Alaska Airlines and Etihad Airways.
- ❷ You need to call the member service hotline at least two weeks in advance to apply for award tickets for airberlin and Etihad Airways.
- ❸ Passengers can only change cabins for cabins of the same class. The fee for changing domestic tickets is 100 RMB (~15 USD) per ticket for each time a change is requested, the fee for changing regional or international tickets is 200 RMB (~30 USD) per ticket for each change request. Members with a platinum card, gold card or silver card can change award tickets for free with a valid membership level.
- ❹ If any passenger cancels his or her ticket voluntarily, the points deducted will not be returned. Passengers could apply for a refund of the taxes paid on the unused ticket within the validity period. Other conditions are the same with regular passenger tickets.
- ❺ Fortune Wings Club member can apply to redeem points for Elite Member Lounge service for himself/herself or companions taking the same fight and it is not limited to the beneficiary of redemption.
Transfer Partners
Transfer time is what is reported by the transfer programs, supplemented by our own research. However, actual time to transfer is often highly variable.
Airlines and Fuel Surcharge
This table will show you the partner airlines can be booked online and those which impose fuel surcharge.
Airline |
Online Booking |
Fuel Surcharge |
Alliance |
|---|---|---|---|
Hainan Airlines
|
|
|
No alliance
|
Hong Kong Airlines
|
|
|
No alliance
|
airberlin
|
|
|
oneworld®
|
Alaska Airlines
|
|
|
No alliance
|
Capital Airlines
|
|
|
No alliance
|
Etihad Airways
|
|
|
No alliance
|
Airline |
Online Booking |
Fuel Surcharge |
Alliance |
|---|---|---|---|
Fuzhou Airlines
|
|
|
No alliance
|
Grand China Air
|
|
|
No alliance
|
Guangxi Beibu Gulf Airlines
|
|
|
No alliance
|
Lucky Air
|
|
|
No alliance
|
Tianjin Airlines
|
|
|
No alliance
|
Yangtze River Express
|
|
|
No alliance
|
Program Review
Flying for Fortune Wings Rewards with Hainan Airlines
Hainan Airlines has the distinction of having achieved being ranked as the first airline in China to be included amongst the seven 5-star airlines in the world. This was determined by the Skytrax independent research consultants. It is a finding consistent with the total of 3,000,000 accident-free flight hours since the airline was established in 1993. Although not the largest of the airlines, Hainan Airlines has become one of the most popular in China. It is recognized for providing a premium service and passenger commitment.
Flying with the Wings of Fortune
The Fortune Wings Club is the well established frequent flyer program operated by Hainan Airlines. Although the airline is not to date part of a global airlines alliance, its parent company owns various airline subsidiaries, for example:
- Hong Kong Airlines
- Hong Kong Express
- Hong Kong Express Airways
- Lucky Air, and China West Air
Additionally, Hainan Airlines boasts Codeshare agreements with a variety of alliance-affiliated airlines, whereby Fortune Wings Club Members can earn frequent flyer miles when they fly with these airlines.
Fortune Wings Membership Status
Fortune Wings Members have the opportunity to accumulate Status Qualifying Points (SQPs). They are a percentage of the actual miles flown including eligible minimum mileage guarantees with associated airlines and the purchased booking code. They do not include Award points or other promotional bonus points, with SQPs being limited to determining Membership status, and not points redemption. Status Qualifying Segments (SQSs) are earned on designated purchased tickets
The qualification requirements for the Elite cards of Platinum, Gold, and Silver) is indicated on the card. Elite Cards can only be utilized by the member within the stated validity period. In the event of the accrued SQPs or SQSs not achieving their status maintenance level within the validity period, the Member will automatically be relegated to the immediate level below. This will exist until the previous Fortune Wings Card status is attained.
Status Achievement Standards and Elite Status Maintenance Standards: (Determined period of Elite Membership）
- Platinum Card: 100,000 SQPs or 80 SQSs
- Gold card: 50,000 SQPs or 40 SQSs
- Silver card: 30,000 SQPs or 20 SQSs
When redeeming your points, unless otherwise stated; you, as a Fortune Wings Club Members are able to redeem your points providing they have attained the redemption threshold. In addition, the award tickets or upgrades redeemed may only be utilized by members personally, or designated valid redemption beneficiaries. This stipulation does not apply to non-airline rewards!
Co-branded and Other Credit Cards
Hainan Airlines-Kins Co-Branded Credit Card
During 2009, the Agricultural Bank of China Ltd; linked with Hainan Airlines and the Hainan Airlines-Kins Co-Branded Credit Card was launched for elite business users. It is designed to not only serve as a Hainan Airlines’ frequent flyer program membership card but also as a bank card. This is the “ABC’s” first co-branded card with a China airline and offers a variety of high-quality services provided by the bank and Hainan Airlines, as well as economic convenience.
Other available “All and Multi-Currency” cards include:
- Peony Hainan Airlines Credit Card
- Unionpay-MasterCard Platinum Card
- Unionpay-MasterCard Gold
- Unionpay-MasterCard Common Card
- VISA Platinum Card
- VISA Gold Card
- VISA Common Card
The Industrial and Commercial Bank of China alongside Hainan Airlines Holding Co., Ltd. has been responsible for issuing the Peony Hainan Airlines Credit Card. It also can be used by Frequent Flyers as a special card of Hainan Airlines' Fortune Wings, as well as a debit card of the Industrial and Commercial Bank of China.
It provides dedicated Fortune Wings and Credit card numbers and is a national co-branded credit card available for financial activities such as credit payments, transfers, and settlements, cash deposits, and withdrawals. It is compatible with multiple brands, on all levels and is available in all currencies and designed to meet your daily diverse requirements!
Accumulating and Managing Your Frequent Flyer Rewards
As a Member of the Fortune Wings Club, you have the opportunity to accumulate points by making purchases with its associated program suppliers. “Wepoints.com.cn" is the recognized Fortune Wings Club's online point redeeming facility and is utilized by Members for the redeeming of points for purchasing various items as well as award tickets and cabin upgrade awards.
There is a wide and varied selection of redeemable products, which include health-related treatments, cosmetics, and jewelry products, as well as those associated with home decoration and electronics. In addition, you can upgrade your luggage accessories and view some welcome gifts or as souvenirs!
We value your custom and to demonstrate our appreciation for your Membership of the Fortune Wings Club, we offer you a member-convenient gift points redeeming service. This is in the form of a door-to-door delivery service for members in China of your gifts redemption. It enables you to take advantage of the Fortune Wings Club membership benefits and services, even from the comfort of your home!
Regarding the effective term of your award points, upon your establishing any determined account activity, for example, accrued or redeemed points the total number of eligible award points in your account will be extended for a period of 24-consecutive months from the account activity commencement date.
The Award points in your account will be terminated should there not be any legitimate account activity, such as point’s accrual or redemption within 24-consecutive months. However, this inaction does not affect the status of your membership, which will be retained.
Calculating Your Award Points
The term “Eligible Spend” relates to the calculated points to be awarded out of the total price of a ticket. It includes the basic fare and any imposed carrier surcharges added to the fare, for example, fuel surcharges. It should be noted that other fees, such as government taxes and transportation tax, or carrier-incurred fees for other products or services will not be subject to awarded points. Also not eligible for awards are:
- Excess baggage fees
- Payment for selected seating
- Ticket exchange fees
- Payments for upgrades
- Purchasing beverages
- Service charges
Eligible spend employs the Chinese Yuan (RMB) in the calculating points value to be awarded. Should passengers purchase a ticket in another currency, the eligible spend will be converted to RMB, with this sum being awarded to you as points. The applied conversion rate of the eligible spend will be determined by the IATA rate at which the ticket was issued. The eligible spend ratio is determined as 10-RMB, the minimum unit employed for calculating award points. Accordingly, any amount of the eligible spends that is less than 10-RMB will be regarded as 10-RMB, also with accumulated amounts being assessed to the nearest 10-RMB increment.
Serving Members Effectively and Efficiently
The Fortune Wings Club believes that its Members deserve the best in effective operation and rewards management efficiency. With this in mind, it has established a defined code of conduct, which includes making the final decision regarding members being qualified to earn miles. It is designed to enhance legitimate Member claims by ensuring that miles earned at any time were not gained in violation of the terms and conditions, as per the Members’ Handbook.
For your reference, the following tickets are not eligible for the accumulation of Fortune Wings miles:
- Flights made prior to accepted registration of the member
- Award tickets
- Tickets not displaying a face value
- Infant’s tickets or any other tickets deemed by the Fortune Wings Club not eligible for point’s accrual
Regarding Elite card status upgrades; the Fortune Wings Club will process and immediately confirm upon a member achieving Elite Membership status. The effective period for Elite membership cards is from the date of card issue to the following month of the second year. It is an achievement that offers you a new and rewarding flying experience with Hainan Airlines!