GarudaMiles - Garuda Indonesia

From its first flight in 1949, Garuda Indonesia today is a carrier for over 25-million passengers every year. The flag-carrier of Indonesia, and the largest archipelago national airline it provides you with the services of an airline to 1,074-Destinations, in 177 countries with a fleet of 4,467 aircraft.

This means great miles earning opportunities for travelers’. Adding to this is that Garuda International has been recognized by Skytrax as the Best Regional Airline Worldwide!
  • Pros
  • You gain 300-miles when enrolling in GarudaMiles
  • Significant redemption rates for domestic flights
  • Cons
  • Award tickets only booked at a Garuda ticketing office
  • Expensive award flights
  • Applied fuel surcharges
  • Fees & Charges
  • Phone booking fee
  • Expiration: Miles expire 36 months since last activity.
  • For some programs, an activity is any accrual of miles, crediting a flight, transfering or purchasing miles. For others, spending activities such as redeeming or donating points counts as an activity.

Transfer Partners

Citi points
1 : 1
2 days
The ratio is the number of flexible reward points it would take to transfer to GarudaMiles.
Transfer time is what is reported by the transfer programs, supplemented by our own research. However, actual time to transfer is often highly variable.

Airlines and Fuel Surcharge

This table will show you the partner airlines can be booked online and those which impose fuel surcharge.

Aeroflot Aeroflot
Aerolíneas Argentinas Aerolíneas Argentinas
AeroMexico AeroMexico
Air Europa Air Europa
Air France Air France
China Airlines China Airlines
China Eastern Airlines China Eastern Airlines
China Southern Airlines China Southern Airlines
No alliance
Czech Airlines Czech Airlines
Delta Air Lines Delta Air Lines
Etihad Airways Etihad Airways
No alliance
Jet Airways Jet Airways
No alliance
Kenya Airways Kenya Airways
KLM Royal Dutch KLM Royal Dutch
Korean Air Korean Air

Program Review

Your Miles-Earning Airline Priorities and Opportunities

Garuda Indonesia has the distinction of being the first Indonesian Airline to become a SkyTeam member. As a SkyTeam customer, you will have the advantages of:

  • Preferred service at check-in, and ticket-related points.
  • Baggage drop-off, handling,  and Boarding.
  • Includes all SkyTeam-serviced airports.

The uniting of the most exclusive airport benefits offered by the SkyTeam alliance members means that you will receive dedicated preferential treatment.

Best Value Awards

Your award miles related to Garuda Indonesia and their partner airlines are based upon distance flown, not regional! A visit to the Garuda domestic redemption chart will provide you with some cash saving route charts and the mileage involved.

In certain instances, some of the best mile values can be found in domestic short flights, ideal if considering “Island Hopping!

How to Get Your Flight World Organized

When you invest in Garuda Miles you have the advantage of a planner designed for:

  • The purpose of providing you with greater flexibility and savings during your travels.
  • You are able to travel the world by utilizing all member airlines.
  • Benefit from the extensive 1,000-destinations SkyTeam network.
  • You are guaranteed fast, easy-flowing transfers between flights.
  • The alliance provides 15,000 daily flights to 1,052 destinations in 178 countries from the foremost world hubs.

Rewarding Customer Loyalty

Your GarudaMiles membership entitles you to benefit from a wide and varied range of special benefits and exclusive privileges. These include;

  • Special check-in counters at the airport.
  • Additional baggage allowance and priority handling.
  • Waitlist on ticket reservations.
  • Access to Garuda Indonesia airport lounges.
  • Preferred offers from partners of Garuda Indonesia worldwide.

Membership Tiers and Benefits

Blue Membership

  • Minimum 1 sector - 1 flight 
  • Welcome Bonus up to 1,000 miles
  • Earning Miles and Redeeming Miles for Award Ticket
  • Award Ticket transfer and spend Miles for Upgrade Award
  • Upgrade Award transfer
  • Tier Miles Percentage and waitlist on reservation preference

Silver Benefits

Your benefits will increase with:

  • A baggage allowance of 5-kg, 
  • Minimum 10.000-Tier miles or 10 sectors and Earning Miles, 
  • Award Ticket Transfer and Spend Miles for Upgrade Award,
  • Upgrade Award Transfer and check-in counter preference,

Gold Benefits

  • Minimum 30.000 tier miles or 30 sectors and Earning Miles,
  • Spend Miles for Award Ticket - Award Ticket Transfer,
  • Spend Miles and Transfer Upgrade Award,
  • Executive Class check-in counter (excluding Soekarno-Hatta airport),
  • Domestic Airport Lounge access,
  • A Free Excess Baggage of 15-kg,
  • Tier bonus-25% plus Tier Miles Percentage,
  • Preference reservation on a waitlist.

Platinum Benefits

All privileges associated with Gold Membership included:

  • Premium check-in counter at Soekarno-Hatta Airport,
  • Executive Class check-in counter,
  • Domestic and International Airports Garuda Indonesia Business Lounge – PLUS one guest, 
  • Added baggage allowance of 20-kg,
  • 25-percent Tier Bonus and Miles percentage.

Accruing GarudaMiles

Tier Miles

The Miles earned from all SkyTeam airlines will be designated GarudaMiles and applies to Tier and Award Miles.

Redeeming Your Miles

As a GarudaMiles member, you can redeem awards for tickets on all SkyTeam flights, but you are required to maintain Miles activity at least, once every 3-years!

However, the redeeming of miles may for some members appear something of a challenge due to the procedures involved, as follows:

  • You must contact a Garuda Call Center and place a hold on your ticket.
  • Download from the Garuda website and complete an award ticket application form and sign it.
  • Submit the form with your Garuda Miles membership card and proof of identity to a Garuda Indonesia Sales Office in person.
  • Return to the office and claim your ticket, which must be in person.

For some members, the procedures could entail more than one visit to your local Garuda office. Furthermore, it could only be a possibility for members in the USA with access to Garuda offices in the following locations none within an airport!

Garuda office locations:

16250 Venture Boulevard

401 North Michigan Avenue

3050 Post Oak Boulevard

New York
Suite 705, 450 7th-Avenues

Notwithstanding the required efforts, it's definitely worth it to take your time and pass the needed procedures.

Upgrading With Your Miles

You are given the opportunity of upgrading with your Garuda Miles on its own flights. However, for some members, it is not a viable option due to:

  • Booking restrictions,
  • The challenges posed with the redemption. 

Although outwardly, upgrading from economy to business class may be considered comparatively reasonable, this perception could change. You must also take into account the need to purchase an upgradable economy ticket in a V, H, S or G classes in order to utilize your miles for an upgrade. Similarly, if upgrading from business to first class.

Draw Your Own Conclusions

If the foregoing has given you cause to question whether it’s viable to make GarudaMiles your primary airline reward program here are some checks and balances for you to consider!

  • A lot depends upon the destinations you intend to fly.
  • Financial advantages when flying with Indonesia domestic or SkyTeam one-way flights.

Although the Garuda Indonesia airline is not well recognized and does not serve any city in the USA, it can offer you a valuable and financially rewarding service if you intend to travel to Indonesia. The GarudaMiles frequent flyer program offers its members significant redemption rates related to domestic flights within the country.