MilleMiglia - Alitalia

The Italian flag air carrier, Alitalia, offers its customers to take advantage of the special loyalty program. The MilleMiglia program is available for all passengers who choose to fly with Alitalia. The program participants are provided with a wide range of various exclusive benefits, including reduced prices or no charges for airline tickets, cabin upgrades, advanced conditions, and VIP lounges. All these advantages can be acquired with miles that passengers can easily collect through the program.

Besides that, the MilleMiglia members gain notable discounts at Alitalia’s partner companies: free hotel stays, car rentals for free or at a highly discounted price and products to trade the miles for.
  • Pros
  • Good number of partner airlines
  • Bonus for joining (2,000 miles)
  • Competitive rates on short-haul flights
  • Cash & Miles option available
  • Free date changes ❶
  • Cons
  • No free stopovers
  • Major airlines impose fuel surcharge
  • A small number of transfer partners
  • Major airlines cannot be booked online
  • Booking tool is glitchy and limited
  • One-way costs 60% of a round-trip
  • Fees & Charges
  • Change award fee ❶
  • Cancellation fee ❷
  • Expiration: Miles expire 24 months since last activity.
  • For some programs, an activity is any accrual of miles, crediting a flight, transfering or purchasing miles. For others, spending activities such as redeeming or donating points counts as an activity.
  • ❶ You can change the date and time of flights at any time before the flight departure without a fee, and afterward by paying a fee of EUR 55 or 5,000 miles.
  • ❶ However, if you wish to change the beneficiary, itinerary or service class, you will be required to pay EUR 55 or 5,000 miles before the departure date.
  • ❶ If you do not come to the airport (no-show) and then wish to change the passenger name, itinerary, carrier or service class as well as the date and time, you will have to pay EUR 110 or 10,000 miles.
  • ❶ For tickets issued until July 31, 2016: You can change the date and time of your flight free of charge. However, if you wish to change the beneficiary, itinerary and/or carrier you will be required to pay a fee of EUR 55 or have 5,000 miles debited.
  • ❷ It is not allowed to cancel an issued award ticket and get the miles back. However, you're able to request the tax and fuel surcharge refund if you haven't used the ticket during its validity. Note that the service fee required for a flight that isn't related to Alitalia can't be refunded.

Transfer Partners

Amex points
1 : 1
Marriott points
3 : 1
+ 15,000 bonus
42 days
IHG points
5 : 1
42 days
BW points
6 : 1
7 days
The ratio is the number of flexible reward points it would take to transfer to MilleMiglia.
Transfer time is what is reported by the transfer programs, supplemented by our own research. However, actual time to transfer is often highly variable.

Airlines and Fuel Surcharge

This table will show you the partner airlines can be booked online and those which impose fuel surcharge.

Delta Air Lines Delta Air Lines
XiamenAir XiamenAir
Aeroflot Aeroflot
Aerolíneas Argentinas Aerolíneas Argentinas
airberlin airberlin
Air Europa Air Europa
Air France Air France
Air Serbia Air Serbia
No alliance
Alitalia Alitalia
China Airlines China Airlines
China Eastern Airlines China Eastern Airlines
China Southern Airlines China Southern Airlines
No alliance
Czech Airlines Czech Airlines
Etihad Airways Etihad Airways
No alliance
KLM Royal Dutch KLM Royal Dutch
Korean Air Korean Air
Vietnam Airlines Vietnam Airlines
Virgin Australia Virgin Australia
No alliance
AeroMexico AeroMexico
Air Seychelles Air Seychelles
No alliance
Darwin Airline Darwin Airline
No alliance
Garuda Indonesia Garuda Indonesia
No alliance
Jet Airways Jet Airways
No alliance
Kenya Airways Kenya Airways
Malaysia Airlines Malaysia Airlines
Saudia Airlines Saudia Airlines

Program Review

Alitalia is Italy’s largest airline. The company boasts one of the most modern and efficient fleets in the world with an average age of seven years. Alitalia participates in the biggest trans-Atlantic joint venture with Air France-KLM and Delta Air Lines. The quality of its service, the attention to the passenger experience, the high level of professionalism, the consistent training of its crew, service technicians and all its staff have always been the hallmark of Alitalia.

Alitalia MilleMiglia Loyalty Program

Dreams come true with the new MilleMiglia loyalty program coming from Alitalia. Reputable airline companies provide special loyalty programs to the people who fly often. When a client becomes loyal to a certain company, he/she is rewarded in various manners in order to keep him/her enjoying and using that specific company’s services. Similarly to the supermarket chains that offer saving cards, the airline companies’ loyalty programs offer points every time a client uses its services.

Alitalia has taken things further and is now offering rewards that exceed the commonly known flying benefits. With the MilleMiglia program, travelers get to enjoy free or considerably reduced prices for the company’s commercial partners’ services, including hotels, car rentals, and other leisure institutions.

Read below a detailed description of Alitalia’s MilleMiglia loyalty program, including how to register, gain points and spend them.

Registration In The Alitalia Millemiglia Loyalty Program

The MilleMiglia program offers a wide range of privileges and services created especially for the travelers’ comfort. Joining one of the most convenient and beneficial airline loyalty programs is easy. The passengers are invited to access the online registration form on the following link:

Every new member will get a welcome bonus of 2,000 miles. The bonus will be automatically credited on the newly formed account.

Passengers aged between 14 and 25 years old will be joining the MilleMiglia Young program. The Young program comes with additional benefits and makes earning miles easier.

Alitalia MilleMiglia program takes care of all the family members. Besides the MilleMiglia standard program, the youngest family members get to enjoy the MilleMiglia Kids programs. The latter helps parents gain more rewards. Children aged 2 to 14 years old will be included in this program.

Types of Alitalia Millemiglia Points

The fidelity program has been created in order to encourage passengers to become loyal to Alitalia and choose this airline over others. One significant fact is that the passengers will get to enjoy once entering the program is the easiness of collecting points. There are more kinds of points than just the regular miles earned by flying, all thanks to the MilleMiglia program commercial partners.

Collecting points begins with registering into the program. The customers will receive a card and PIN code after registering. They should keep that card at hand any time they make a purchase with any of the partner companies in the loyalty program. Presenting the card or dictating the code when completing a purchase will add the corresponding number of points to the client’s account.

Before starting gaining points, it is important to understand the different types of points and their value to the customers.

  • Airline miles

This is the most common concept regarding points. Alitalia offers this type of points in exchange for the loyalty to it. The number of miles credited to the account depends on the kind of flight and class.

  • Fixed-value points

These points can be redeemed for a specific amount of money, equivalent to travel mileage. The general rule is that the clients can redeem fixed value points for airline tickets that could otherwise be bought for money.

  • Flexible points

Also known as transferable, these points can and usually are transferred directly to an airline, hotel, or any other MilleMiglia commercial partner. These points allow the program’s members to use the earned points beyond just flying, but also for other purchases within the partner network.

Earning Miles for the Elite Status.

The MilleMiglia Elite program consists of three levels:

  • Ulisse Club
  • Freccia Alata Club
  • Freccia Alata Plus Club
  • Freccia Alata Plus Per Sempre

Each MilleMiglia Elite program level requires a certain amount of points in order to be awarded:

  • For the Ulisse Club, passengers need to have 20,000 miles or 30 flights.
  • The Freccia Alata Club requires 50,000 miles or 60 flights.
  • The range-topping Freccia Alata Plus Club can be entered for 80,000 miles or 90 flights.
  • Freccia Alata Plus - members who have maintained the Freccia Alata status (before 2008) or Freccia Alata Plus status (after 2008) for ten consecutive years can take part in the promotion by meeting the standard qualifying requirements.

Miles earned using the rollover initiative cannot be used to reach the standard thresholds. Customers must meet the following criteria: 

  • From January 1, 2008 until now, customers must have confirmed every year that they met the threshold required to access the Freccia Alata Plus Status (in one calendar year, 80,000 qualifying miles or, from 2010, 90 qualifying flights), therefore maintaining Freccia Alata Plus status for the entire period indicated 
  • From January 1, 2003, to December 31, 2007, customers must have confirmed every year that they had met the threshold required to access the Freccia Alata Club, therefore maintaining Freccia Alata status for the entire period indicated

Customers who meet the requirements for participation in the promotion will receive an email or letter from Alitalia confirming their membership to the Freccia Alata Plus Per Sempre Club, followed by a kit with the Freccia Alata Per Sempre Club Card.


Alternative Ways of Getting the Elite Status.

It is possible to match the status earned with a different airline company with Alitalia’s one. There are various promos for status-matching. But sending an email request and attaching the copy of the elite card from another company is usually enough for receiving the MilleMiglia Elite Status.

Another way to get the Elite status is to earn the number of qualifying miles with the SkyTeam and Etihad partner airline.

Alitalia MilleMiglia Elite Statuses.

The MilleMiglia Elite club members feel like special guests with access to exclusive services.

The Elite level comes with various benefits, including upgrades to the Medium-Haul business or economy premium, up to 100% bonus miles, and others. There also fee waivers, like extra bags, priority baggage claim or extra comfort seats booking.

As for other services, the Alitalia MilleMiglia program Elite members enjoy priority boarding, waitlist priority and priority check-in at Business Class counter. The Elite status offers access to Alitalia, SkyTeam, and Etihad Airways lounges, depending on the Elite level. The passengers can rollover the miles or even offer a Freccia Alata Club status to a family member or friend.

List of MilleMiglia Elite level advantages:

  • Ulisse. The clients get to roll over the qualifying number of miles to the following year. They get a miles bonus of 25%, access to extra award seating, two Ottima business class upgrades, priority boarding, priority and additional baggage.
  • Freccia Alata. Includes the advantages included in the Ulisse level, plus four upgrades to Classica Premium economy or Ottima business class, access to Extra Comfort seats. Miles bonus of 50%, priority security screening, and lounge access.
  • Freccia Alata Plus. Includes the advantages of the earlier levels, plus four upgrades to Classica Plus premium economy or Ottima business class or two upgrades in Magnifica business class. Clients get 100% bonus miles and can nominate another member for the Freccia Alata status.

Besides the advantages within the Alitalia network, the Elite members enjoy benefits with partner companies, including SkyTeam, Etihad, AmexMembership, and the SPG program.

Earning Miles That Passengers Can Spend

The primary way of earning miles is to travel with Alitalia and present the MilleMiglia membership card anytime you buy the airline tickets. Depending on how much a passenger flies, he/she will receive more or fewer miles. The number of awarded miles depends on the distance, ticket value, and type of MilleMiglia card.

Alitalia credits miles on the MilleMiglia card for every flight that exceeds 100 miles. A qualifying flight is the one that is recognized as so by the airline. All classes enable passengers to join or gain miles. The miles are calculated in compliance with the IATA TPM – Ticket Pointed Mileage.

Earning Miles Not Just by Flying

Alitalia offers the opportunity to earn miles in several ways, besides flying. The airline company has established a network of over 30 commercial partners. This allows the MilleMiglia members to earn miles in countless ways, including by doing grocery shopping or filling the gas tank.

The important detail to keep in mind is to always have the MilleMiglia membership card or PIN code at hand. Present the code on the card every time you use a service with Alitalia or any of its partners. The number of corresponding miles will be automatically credited onto the card. Here are some partners of Alitalia’s loyalty program:

Co-Branded American Express credit cards.

The North-American passengers have the possibility to gain miles with the co-branded American Express credit card. This is a great alternative of gaining miles for the MilleMiglia loyalty program.

New members get a sign-up bonus of 10,000, or sometimes 15,000 miles. The bonus is credited onto the card after the first purchase. Provided the customer spends a minimum of $20,000 within the first year, an additional 5,000 miles will be credited onto the card.

The airline offers special vouchers for 2 free checked bags annually. The clients also receive a $50 coupon and two lounge passes. There are some downsides to this credit card, comparing to other ways of collecting miles, including fuel surcharges on many flights, no stopovers, and others.

However, comparing to additional advantages that the cardholders get, the downsides are easy to be looked over:

  • Extended warranty.
  • Free FICO score.
  • Car rental loss and damage insurance.
  • Zero liability guarantee.
  • Travel accident insurance.
  • No foreign transaction fees.
  • First Guard identity theft protection.
  • Customers can use the American Express card in over 130 countries on the planet.

Follow the link to find out more details about the Alitalia American Express card:

Another USA-based partner of Alitalia is Starwood Preferred Guest. Just like American Express, Starwood Preferred Guest allows earning and transferring miles to a MilleMiglia card.

Here is the example of the partners' calculation: 2 miles/dollar spent on Alitalia and 1 mile/dollar for other purchases.

Converting Points From Other Loyalty Programs Into Alitalia MilleMiglia Miles

Credit Cards Diners Club’s members can gain miles for the Alitalia MilleMiglia loyalty program, as well. It's a globally known brand and it's used in more than 200 worldwide. Residents of the UK, France, Germany, Italy, the Netherlands, Switzerland, Belgium, and Luxemburg can convert the reward points from the Diners Club into MilleMiglia miles. You can know more details by visiting the website:

MilleMiglia members are also welcome to transfer points to miles from cards. See the list of eligible cards below:

  • The Platinum Card
  • Premier Rewards Gold Card
  • Amex EveryDay Preferred Card
  • Amex EveryDay Card
  • The Gold Card

Earning Miles By Flying For Money.

Alitalia has succeeded in building partnerships with other recognized airline companies that has led to the passengers' opportunity to earn miles when flying with these airlines.


MilleMiglia members are welcome to take advantage of the different benefits of the SkyTeam Global Alliance. Alongside Alitalia, the Alliance has more than 19 partners all over the world. When traveling with SkyTeam, the acquired miles are credited onto the members' card.

Air One

Air One is Alitalia’s smart carrier that performs both international and domestic flights with the A320 aircraft. The number of miles depends on distance flown and service class.

Other Partner Airlines

Alitalia has agreements with Jet Airways, Etihad Airways, Malaysia Airlines, Qantas, and other airlines. All the mentioned airlines take care of adding miles directly to the MilleMiglia loyalty card.

Earning Miles With Other Commercial Partners

Alitalia’s MilleMiglia loyalty program members get the chance to collect miles otherwise than traveling. The network comprises hotels, shops, and service providers.


The following hotels are included in the MilleMiglia program and help credit miles onto members’ accounts:

  • ACCOR – all brands in the Accor network are part of the MilleMiglia program: Ibis, Ibis Styles, Novotel, Sofitel, Pullman, MGallery, Mercure, Adagio)..
  • ATAHOTELS – the chain of hotels with a history of over 40 years makes earning miles easy. Mention the MilleMiglia card number when checking out and enjoy collecting points. More details are available on
  • BEST WESTERN – this is a leading chain of hotels in Italy and the most extensive hotel chain worldwide. Details about the MilleMiglia program and Best Western are accessible by visiting the website.
  • HILTON HHONORS – staying at any hotel in the Hilton Honors program can gain points both on the Hilton Honors Event Bonus Program Card and the MilleMiglia membership card.
  • IHG – a chain of over 4,500 hotels all over the world, including Crowne Plaza Hotels & Resorts, InterContinental Hotel & Resorts, and others. Find out more about gaining MilleMiglia miles with IHG on
  • MARRIOTT REWARDS – the chain comprises over 3,700 hotels in 73 different countries.
  • NH HOTELS – the information regarding earning miles for the MilleMiglia program can be read on nh-hotels original website.
  • STARHOTELS – the Italian chain of hotels welcomes MilleMiglia members at its hotels.
  • STARWOOD HOTELS & RESORTS – the chain of hotels invites tourists to join the Starwood Preferred Guests program and enjoy earning miles by staying in luxurious hotels. More information on
  • UNA HOTELS & RESORTS – the Italian chain has 31 hotels throughout Italy. Find out how you can earn MilleMiglia points on
  • VENERE – further details on earning miles with one of the best hotel reservation specialists can be read on
  • WORLDHOTELS – the unique chain of hotels can add up to 500 miles per stay. Read more on

Car Rentals

The MilleMiglia Program members are provided with the opportunity to rent cars and acquire miles with a car and van rental Italia company, called Maggiore. Find out more on how to earn miles with Maggiore on the website:

Other Partners

The Alitalia airlines' loyalty program has succeeded in establishing agreements with different commercial partners, including:

How To Spend The MilleMiglia Points

Each member of the MilleMiglia loyalty program is provided with multiple benefits, including chargeless flights, in-flight condition upgrades, car rentals, hotel stays, and even more.

Spending the MilleMiglia miles on flights

Redeeming miles is most often used on other flights. Members can request award tickets with:

  • Alitalia (Standard and Flex)
  • SkyTeam partners

Alitalia uses its own terms for different classes:

  • Classica is economy
  • Classica Plus is premium economy
  • Ottima is business class on short- to medium-haul flights
  • Magnifica is business class on long-haul flights

You can also request the award tickets in the SkyTeam program. Passengers are able to choose the most preferred destination. The greatest option, however, is probably the Around The World Award Ticket. Alongside the partner airline, Alitalia provides its customers with a special offer to make an around-the-globe trip.

Booking with partners

Most MilleMiglia program partners are bookable by phone as it follows:

Partners Bookable Online

  • None

Partners Bookable by Phone

  • Aeroflot
  • Aerolineas Argentinas
  • Aeromexico
  • airberlin
  • Air France
  • Air Europa
  • Air Serbia
  • Air Seychelles
  • CSA Czech Airlines
  • China Southern Airlines
  • China Eastern Airlines
  • China Airlines
  • Delta
  • Etihad Airways
  • Garuda Indonesia
  • GOL
  • Jet Airways
  • Kenya Airways
  • KLM
  • Korean Air
  • Malaysia Airlines
  • Middle East Airlines
  • Niki
  • Qantas
  • Tarom
  • Vietnam Airlines
  • Xiamen Air

When to Book by Phone:

  • For all partner airlines
  • When creating complex itineraries
  • To make changes to an existing itinerary

Fuel Surcharge

According to the Alitalia MilleMiglia regulations for 2016-2017,

Boarding charges, fuel surcharges and any other additional charges relating to the Reward, as detailed in the website and/or in Program Communications, shall always be debited to Members. Any Rewards claimed by calling the Customer Centre will be sent electronically. Boarding charges and fuel surcharges must be paid by credit card. Alternatively, Members may collect a Reward by going directly to one of the Airline's ticket offices after having made their booking through the Customer Centre. In such cases, airport charges and fuel surcharges may also be paid in cash and an issuance fee may have to be paid.”


It's important to mention that the airport taxes and fuel surcharges have to be paid by a person or member who uses a free award ticket.


Spending MilleMiglia Miles On Flight Upgrades


  • The miles can also be spent on upgrades to business class or buying miles for friends and family members. The upgrades to Alitalia’s Ottima and Magnifica classes work perfectly with the Standard Award Ticket or the SuperFlex Award Ticket.
  • Members should keep in mind that the upgrades are possible only upon availability. The higher class seats are limited in number. Passengers should make the upgrade request when the ticket has been issued.


Other Ways Of Spending The Miles


  • CHARITY – members can donate miles to the Associations that are members of the MilleMiglia Charity Program.
  • MILLEMIGLIA GALLERY – members can use miles and claim reward products and services from the online catalogue. More details on
  • CASH & MILES – the miles are usually used for discounts on air ticket with public fares. More details can be read on
  • COUPONS &VOUCHERS – both coupons and vouchers are considered MilleMiglia rewards.


Stopover, Layover, Open-Jaw


  • TRANSITS (layovers) - are allowed in a maximum number of two for one award ticket. Voluntary STOPOVERS are not accepted.
  • OPEN JAW - itineraries for award tickets could be asked by the passenger only within one single award area.




The MilleMiglia loyalty program is intended to provide its customers with a lot of exceptional and unique benefits. Thus, if you're an Alitalia or other partners' frequent flyer, then you should definitely consider becoming a MilleMiglia member. Don't worry about the time and money - you can join the program easily and for free! It's absolutely worth it as the program will bring you a lot of positive emotions and make your flights as comfortable as possible for a long time.


MilleMiglia Frequent Asked Questions


1. How do I obtain a MilleMiglia code after joining the program?


The code could be obtained via the website after registration or via email, upon request.


2. What can I do if I forgot the PIN number?


In case the PIN is lost, use the Retrieve PIN service. You will receive it at your email address. Otherwise, the Customer Service agents will provide it to you directly.


3. Can I merge two MilleMiglia accounts?


If both accounts are on one person’s name, they might be merged. You'll get a new ID number, while the accrued miles will be transferred from the recent accounts to the new one.


4. Can a child be a member of MilleMiglia Kids, if the parent is not a MilleMiglia member?


This program was launched with a view to helping parents earn miles from children's flights. To gain the miles from flights taken by kids, parents should be MilleMiglia members.


5. Do passengers aged 14 to 25 years old automatically join the MilleMiglia Young program?


The mentioned age range is one of the requirements for joining the program. Besides, a young passenger should express their consent to become a MilleMiglia Young program member.