Airpoints is the official rewards program for Air New Zealand. You will find that there are a lot of different benefits associated with this program, so it is important that you at least take the time to look into it. This program offers its members an easy way to earn mileage points that can be used for many different things, such as car rentals, hotel bookings, award flights, and cabin upgrades. Airpoints was one of the first frequent flyer programs to tie their frequent flyer currency into the amount the customer spent instead of a distance-based program like most others. Airpoints dollars can redeemed for any seat on any flight, so you will be able to save yourself quite a bit of money if you fly with this airline or its partners fairly often. It is pretty easy to earn points in this program, so you shouldn’t have any issues with doing this at all. Airpoints members will be able to earn points by flying with this airline, booking hotels, or even renting cars. There are a number of Air New Zealand partner airlines that you can fly with to earn these points, making it all the easier to do so.

General Information

Star Alliance™
+64 (0)9 357 3000

Pros

  • Miles expire in 48 months
  • Good number of partner airlines
  • Great availability on Air New Zealand

Cons

  • Booking tool is very limited ❶
  • Small number of transfer partners
  • Most airlines impose fuel surcharge

Fees & Charges

  • Cancellation fee ❷
    NZD 100
  • Change award fee ❸
    NZD 60
  • Phone booking fee ❹
    NZD 30

Additional Information

Expiration: Dollars expire 48 months since last activity.
For some programs, an activity is any accrual of miles, crediting a flight, transfering or purchasing miles. For others, spending activities such as redeeming or donating points counts as an activity.
❶ Only specified airlines and destinations can be booked online
❷ Cancellation – Star Alliance and Partner Airlines (per booking) NZD 100/ Airpoints 100; Cancellation companion ticket - according to the applicable fare rules; Cancellation Air New Zealand (domestic and international) - according to the applicable fare rules.
❸ Change Fees apply in addition to any additional fare collection which must be paid for with cash. Fees may vary depending on the origin of the flight(s) in question or where collected outside of New Zealand.
❸ Waived if paid online. If paid via Service Centre per person: Air New Zealand – domestic NZD 30; Air New Zealand International short haul NZD 35; Air New Zealand International long haul NZD 60; Companion ticket – Short haul per one-way journey NZD 35; Companion ticket – International long haul per one way journey NZD 60; Star Alliance and Partner Airlines per booking NZD 60; Star Alliance Round the World ticket per booking - No fee.
❹ Waived if paid online. If paid via Service Centre per person: Air New Zealand domestic booking NZD 30; Air New Zealand booking – Short haul NZD 35; Air New Zealand booking – International long haul NZD 60; Companion ticket – Short haul NZD 35; Companion ticket – International long haul NZD 60; Star Alliance and Partner Airlines booking per booking NZD 100; Star Alliance Round the World ticket per booking NZD 120.

Transfer Partners

1,000
Starwood points
65 : 1
+5,000 BONUS
15
dollars
30 days
1,000
Starwood points
65 : 1
+5,000 BONUS
15
dollars
30 days
1,000
Choice points
400 : 1
3
dollars
42 days
1,000
Choice points
400 : 1
3
dollars
42 days
1,000
IHG points
400 : 1
3
dollars
42 days
1,000
IHG points
400 : 1
3
dollars
42 days
1,000
Hilton points
500 : 1
2
dollars
4 days
1,000
Hilton points
500 : 1
2
dollars
4 days

The ratio is the number of flexible reward points it would take to transfer to Airpoints™.

Transfer time is what is reported by the transfer programs, supplemented by our own research. However, actual time to transfer is often highly variable.

Airlines And Fuel Surcharge

This table will show you the partner airlines can be booked online and those which impose fuel surcharge.

Airline
Online
Booking
Fuel
Surcharge
Alliance
Adria Airways Adria Airways
Star Alliance™
Aegean Airlines Aegean Airlines
Star Alliance™
Air Canada Air Canada
Star Alliance™
Air China Air China
Star Alliance™
Air India Air India
Star Alliance™
Air New Zealand Air New Zealand
Star Alliance™
ANA ANA
Star Alliance™
Asiana Airlines Asiana Airlines
Star Alliance™
Austrian Airlines Austrian Airlines
Star Alliance™
Avianca Avianca
Star Alliance™
Brussels Airlines Brussels Airlines
Star Alliance™
Cathay Pacific Cathay Pacific
oneworld®
Copa Airlines Copa Airlines
Star Alliance™
Croatia Airlines Croatia Airlines
Star Alliance™
EgyptAir EgyptAir
Star Alliance™
Ethiopian Airlines Ethiopian Airlines
Star Alliance™
Airline
Online
Booking
Fuel
Surcharge
Alliance
Etihad Airways Etihad Airways
No alliance
EVA Air EVA Air
Star Alliance™
Jet Airways Jet Airways
No alliance
LOT Polish Airlines LOT Polish Airlines
Star Alliance™
Lufthansa Lufthansa
Star Alliance™
Scandinavian Airlines Scandinavian Airlines
Star Alliance™
Shenzhen Airlines Shenzhen Airlines
Star Alliance™
Singapore Airlines Singapore Airlines
Star Alliance™
South African Airways South African Airways
Star Alliance™
SWISS SWISS
Star Alliance™
TAP Portugal TAP Portugal
Star Alliance™
Thai Airways Thai Airways
Star Alliance™
Turkish Airlines Turkish Airlines
Star Alliance™
United Airlines United Airlines
Star Alliance™
Virgin Atlantic Virgin Atlantic
No alliance
Virgin Australia Virgin Australia
No alliance

Program Review

Air New Zealand Limited is the national airline of New Zealand. This airline is based in Auckland, and it operates scheduled passenger flights to 21 domestic and 31 international destinations in 19 countries around the Pacific Rim and the United Kingdom. It has been a member of the Star Alliance since 1999. Air New Zealand originated in 1940 as Tasman Empire Airways Limited (TEAL), a company operating trans-Tasman flights between New Zealand and Australia.
TEAL quickly became wholly owned by the New Zealand government in 1965, whereupon it was renamed Air New Zealand. The airline served international routes until 1978, where the government merged it and the domestic new Zealand National Airways Corporation (NAC) into a single airline under the New Zealand name.


Airpoints Program

The Airpoints rewards program from Air New Zealand has thousands of members and offers them a rather efficient way to earn and redeem points. Those who are a member of this program are able to earn points just by booking flights with this airline and their partners. One of the things that make this particular frequent flyer program unique is that members accrue points based on how much they spend rather than the distance they travel. There are a lot of great things about this program, so it’s important that you take the time to look into some of them.


Earning Airpoints Points

To be able to make the most of the Airpoints program, you want to maximize your account by accumulating Airpoints through paid flights, hotel stays, duty free shopping, car rentals, and a lot more.
Paid Flights: Always give your Airpoints membership number whenever you make reservations or during check-in to ensure that Airpoints are credited accordingly. Airpoints may be earned at varying values based on the fare of your booked flight.
Partner Flights: Air New Zealand is a member of the Star Alliance, which allows flyers the ability to earn Airpoints for flights flown with alliance airlines. The number of miles you earn from each partner varies, so it’s best to reference Air New Zealand’s site to understand what mileage you stand to earn from your upcoming flight. To earn Airpoints on a partner flight, just enter in your membership number on your boarding pass and then check your account post-flight to ensure the mileage credits were properly posted to your account.
Credit Card Spending: Air New Zealand has a variety of co-branded credit cards available to New Zealand residents, see details here. They are also a transfer partner with SPG, which has a personal and business card that can be obtained for US residents. See the section below for card details.
Travel Partners: When you do business with Air New Zealand’s travel partners, you also get the opportunity to earn Airpoints. Your account accrues additional Airpoints when you stay in a Hilton branded hotel, for example, or hire a car from Avis or Budget. Check this page for further information.
Promotions: Air New Zealand occasionally offers promotions that provide members the ability to earn additional Airpoints Dollars. For the latest list of promotions, refer to the Air New Zealand website.


Redeeming Mileage Points

There are a number of different ways that you can go about redeeming the mileage points that you accrue as an Airpoints member, including:
Free Flights: Redeem your Airpoints for award flights online or calling the reservation desk. For other details on how to claim your reward and how many Airpoints Dollars you will need, visit this Air New Zealand page.
Upgrades: There are different kinds of Upgrades available in the Airpoints program. There are OneUp Upgrades, Recognition upgrades, Elite Short Haul Recognition upgrades, Elite Airpoints Dollar upgrades, and many more. For details on what these are and how you can avail of these benefits, refer to this link.
Partner Awards: Air New Zealand is a member of the Star Alliance, which allows travelers to redeem Airpoints Dollars and Status Points for award flights on partner airlines, subject to availability. Refer to Air New Zealand’s published Star Alliance award chart, as well as the Star Alliance strategy guide for further advice on how to search availability and book awards for each member airline.


Routing Rules

Airpoints members will want to keep in mind that both stopovers and open-jaws are allowed, so you will be able to maximize what you get out of your award flights.


Benefits of Air New Zealand’s Airpoints Program

There are quite a few benefits that you will enjoy when becoming a member of Air New Zealand’s Airpoints program, such as the ability to earn points through a number of ways. You will also be able to redeem the points you earn for lots of different things. The fact that this frequent flyer program is based on how much you spend rather than the distance you travel is something else to consider.


Elite Levels

Air New Zealand’s rewards program, Airpoints, offers flyers the advantage to accrue miles upon enrollment. Frequent flyers can earn Status Points and move up to the three elite tiers of status membership upon completing the status requirements. These levels are Silver, Gold, and Elite, which can afford a qualified member various perks and exclusive privileges like upgrade benefits, priority wait listing, business class award fares, and many more.
Silver: Upgrade to Silver status by collecting 450 Status Points within a year and retain it by collecting 405 Status Points for every succeeding year, with at least half of these points gained from qualifying flights. This status allows members two complimentary one-time lounge passes, priority airport standby, and discounted business class fares.
Gold: Gold status is achieved after accumulating 900 Status Points in a span of 12 months, at least half of which are earned from qualifying flights. To retain the status, a member must collect 810 Status Points for the succeeding year. Members get to enjoy access to airport lounges, complimentary frequent flyer seating, a hotel or car rental voucher, and so much more.
Elite: The Elite status is earned with 1,500 Status Points, 900 of these from qualifying flights, within a one-year period. Renewal for this status requires 1,350 Status Points, with 810 of these points earned from qualifying flights, during the succeeding year. On top of the Gold status advantages, Elite members get a hotel voucher, a car rental voucher, complimentary car parking, Elite partner card, Elite threshold gifts, and other privileges.


Booking Fees/Charges

There are some fees that you might encounter when flying with Air New Zealand, such as the $35 short-haul or $60 long-haul fee for refunding booked tickets.


Redeem on Upgrades

As an Airpoints member, you can choose to use the points you accrue for cabin class upgrades. There are different kinds of upgrades that you can take advantage of, including OneUp Upgrades, Recognition upgrades, Elite Short-Haul Recognition upgrades, and others.